Swift Green filters remove a wide range of contaminants, including harmful substances like Atrazine, Methylbenzene, Lindane, and Ethylbenzene. These contaminants are typically found in tap water and can affect both health and taste.

Seeing black granules after installing a new filter is typical, as they are carbon fines from the filter. Simply flush 2-3 gallons of water through the filter to remove any loose carbon particles.

New filters may make noise due to trapped air pockets. Run 2-3 gallons of water through the filter to eliminate the noise and ensure proper operation.

Cloudy water after installing a new filter is caused by microscopic air bubbles. Running 2-3 gallons of water will clear the bubbles and return the water to normal.

Swift Green filters come with a 1-year warranty from the date of purchase. If your filter is defective or doesn’t fit, we’ll provide a replacement or a refund.

Although using less water may reduce filter usage, it’s recommended to change your filter every 6 months. Over time, carbon can harbor bacteria, reducing filtration performance and potentially contaminating your water.

A few drops are normal when using your water dispenser. To prevent more dripping, try removing the glass slowly from the cradle. Continuous drips may indicate a water valve issue, which could require a service technician to inspect.

Yes, our filters can be stored for long periods. Keep them in a cool, dry, and dark location until you're ready to use them.